Reconditioned Products - (R)
What are
"Factory-Reconditioned" products?
- Customers return products for many
reasons: a customer may change his or her mind, not like the product,
or have difficulty operating it. Whether it is returned a month later
or only the very next day, such an item must be identified as reconditioned
or refurbished to be resold.
Open Box
- As the name implies, this refers to a
product that someone bought but merely "opened the box".
Customer Returns
- This refers to products that the
customer opened and may have briefly used, and as a result, the
product may show a small amount of wear and tear.
How are products reconditioned?
- Every product targeted for
reconditioning must pass a thorough examination.
- After repairing any defect and
sanitizing when necessary, the product is repackaged either by the
original manufacturer or a reputable professional outside firm may
perform the reconditioning, returning the products to like-new or
almost new condition.
How do I identify Factory-Reconditioned
products?
- We note these products on our site
with (R) next to the model number, product code or product name.
Will "Factory-Reconditioned"
products come in different packaging?
- By law, product packaging must state
if an item is factory-reconditioned.
- Packaging and terminology differs
slightly with each retailer.
- Some items will arrive in a regular
retail box with a sticker indicating that it's reconditioned,
refurbished, or factory serviced. Some items come repackaged in a
plain brown or white box.
- Enclosed manuals may refer to
accessories (camera cases, straps, for example.) that are not included
with the reconditioned product.
- Be sure read over the product
information page for a list of included accessories.
What makes a
"Factory-Reconditioned" item such an excellent purchase?
- Factory-reconditioned products
maintain high quality standards.
- Each item is checked at least twice
for proper working condition and quality. In fact, reconditioned goods
have a very low (2-percent) cost of return.
- The price you pay for a reconditioned
item is much lower than at retail.
Brand New Products
How do I identify Band New
products?
- If there is no (R) next to the model
number, product code or product name, then the product is brand
new
Warranty
All items come with a warranty against
manufacturer defect or failure for a period of three months to one year
from the date of your purchase, depending on the manufacturer.
This warranty covers replacement or
repair of the product with the same product.
Products damaged due to improper or
inadequate packaging when returned are not granted warranty coverage.
There is no charge for repairing products covered by warranty apart from
shipping costs.
We recommend that product returned by
post be sent by FedEx/USPS with insurance or other insured postal
services.
Digital-MP3-World.com accepts no
responsibility for loss or damage occurring in transit.
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